Why is Personal Information important?

Personal Information is important because it allows individuals and organizations to verify your identity and provide personalized services. It can include name, address, telephone number, email address, and information about your dealings with us. Therefore, it is essential to protect your Personal Information and manage it carefully.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Home Appliances customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password or provide sensitive information in the recovery of your lost password.

How do we collect your Personal Information?

We collect your Personal Information directly from you unless it is unreasonable or impracticable to do so. This means that we strive to obtain your personal information through direct interactions with you. There are several ways in which we may collect your Personal Information:

1. Website Interaction: When you access and use our website, we may collect your Personal Information. This can include information such as your name, email address, phone number, and any other information you provide while using our website.
2. Conversations and Communications: We may collect your Personal Information during conversations and communications between you and our representatives. This can occur through various channels such as phone calls, emails, live chats, or social media interactions.
3. Application or Purchase Order: When you complete an application or purchase order, we may collect your Personal Information. This can include details such as your name, address, contact information, payment details, and any other information necessary to process your application or order.
4. Premises Access: If you visit our premises, we may collect your Personal Information. This can include capturing CCTV footage for security purposes or collecting information through visitor logs.
5. In-Store or Online Purchase: When you make a purchase either in-store or online, we may collect your Personal Information. This can include details such as your name, address, contact information, payment details, and any other information necessary to process your purchase.
6. Contacting Us: When you contact us for further information or register your details on our website, we may collect your Personal Information. This can include details such as your name, email address, phone number, and any other information you provide during the communication.
7. Promotions and Contests: If you participate in a promotion, sweepstake, or contest hosted by  we may collect your Personal Information. This can include details such as your name, email address, phone number, and any other information you provide during the entry process.
8. Third parties: We may also collect information from third parties such as credit reporting bodies, law enforcement agencies, and other government agencies.

Sharing of your personal information

It is important to note that we only collect personal information that is necessary for the purposes outlined at the time of collection or as required by law. We take appropriate measures to ensure the security and confidentiality of your Personal Information, and we do not sell or disclose it to third parties without your consent, unless required by law.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Home Appliances reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Home Appliances reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Home Appliances welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.